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UQTV - How to Become an Awesome Employee

Alexandria Joy - Monday, October 19, 2015

If you're on the hunt for a new position or you want to become an indispensable employee who shines, then you want to understand the key traits that managers and CEOs look for in star employees. 

Some of the key traits they might be looking for are these three H's:

  • Happy: No one wants to work with an unhappy person. Energy drainers can bring down their team with their drama, mood and poor attitude and it's no way to earn brownie points. Do a quick self assessment - do you find yourself smiling at work, relaxed and conversing with open body language or are you closed, frowning and frantic all the time?
  • Hungry: No I don't mean you are in the kitchen snacking all the time! As the old adage goes, time is money. Leaders want people who are driven and hungry, who chase the sale, make the deal and get the job done efficiently and effectively. Do you make the most of every second? Do you hustle in your job duties? 
  • Honest: As an employee, you will be entrusted with inside information that's going to move the company forward. A leader doesn't want to have to second guess if you are going to deliver the work they're paying for and that you're not playing hooky or entertaining the competition. In short don't lie on your resume. Don't lie in your interview. Don't lie after you're hired. Companies don't run well and culture get toxic and poisonous when they don't have honest, decent employees in them. 
So how do you go to the next level and get known as a batteries included, star employee? Follow these three tips in this week's episode of UQTV.

Make Your Vocation Your Vacation

Alexandria Joy - Tuesday, March 10, 2015

Regardless of the level you are at in at your workplace or business I bet you find yourself sometimes becoming easily consumed by work and overwhelmed?

Joel Peterson wrote that many people, "despite being at a pinnacle of career or financial success, have expressed profound loneliness and despair."

Why? Because for many of us we often respond to success by working even more, hiding ourselves away from our support network, stopping our health and fitness regimes and burning the candle at both ends as well as the middle.

So what do you do when, this is you?

A simple way to #StartwithU is to begin by as Mark Twain suggested and make your vocation your vacationOn today’s episode of UQTV, learn how to learn to love your work. Here’s 3 simple tips to get you started

In this video you'll hear more about how you can:

2:46 - Tip #1 Stop more

3.46 - Tip #2: Play more

4.29 - TIP #3: Serve more

Tweet this: I am the master of my fate. I can make my vocation my vacation via @UQPower 

You always have the power to lead yourself to your highest creative potential. Ultimately, it’s not your circumstances, friends, age, background, education or any other factor that determines your ultimate destiny and how much you enjoy what you do. The choice is yours. 

Now, I’d love to hear from you. Have you ever had a job you hated, or worked in a challenging work environment and were able to turn it around? What did you do to #startwithU? Share your thoughts in the comments below.

P.S. If you want more on this topic, you might enjoy http://www.uqpower.com.au/_blog/uqtv/post/could-reverse-psychology-be-the-key-to-your-success/ 

Thank you, as always, for reading, watching, and adding your perspective to the conversation!

Until next time, love your work!

Heidi Alexandra

Four Steps To Leading During A Downturn

Alexandria Joy - Monday, December 08, 2014

At UQ Power we imagine a world where people wake up every day inspired to go to work and return home at the end of the day feeling fulfilled and as though they have had an opportunity to use their unique strengths. 

Sadly this is often not the case. During turbulent times and economic challenges, many organisations and their leaders hunker down and resort to container style management - restriction, rigid policies and procedures, cost cutting and endless accountability trails. 

I recently wrote an article about the ill effects of poor leadership that struck a nerve receiving around 55,000 views and 500 comments about how the quality of your manager is more important to your health than the quality of your doctor. In fact studies from Europe and the US are showing that when people say “my boss is killing me”, quite literally this could be the case. 

The challenge during these tough economic times, particularly here in Australia where businesses who are heavily reliant on the mining, manufacturing and industrial sector are feeling the pinch, is not to fall into this trap and instead continue to inspire and engage people to create a healthy, productive workforce.

So what is the opportunity inherent in the current crushing economic climate and mining downturn? One thing we are discovering through our work at UQ Power is more and more people committed to finding new ways to clarify what matters most, to respect people and their individuality and to experiment with new ways to do things. This change in focus creates what we call a four way win: improved performance at work, at home, in the community and for the self. 

Could the current downturn make it easier to experiment with new attitudes and serve as a catalyst for your own reinvention as a leader? Watch this week's episode of UQTV for four ways you can continue to lead during a downturn. 

 


Now it’s your turn. What opportunities or silver linings have you found during your toughest economic times? Share your thoughts in the comments below.


Four Types Of Toxic People Successful People Avoid

Alexandria Joy - Sunday, August 31, 2014
We love nothing more than working on the human side of business by helping ambitious leaders and business owners to manage their most important resource – their people. But what do you do when the people around you are energy vampires sucking the joy out of your worklife? 

How you manage your energy and environment is your responsibility, so what can you do if you want to avoid getting sucked down into a toxic sickly workplace circle? First you must be able to identify the key types of toxic people you are best to avoid. Click on the video below to find out who these four types are. 

If you’ve ever struggled to get out of bed and drag yourself to work due to the toxic environment at work then this episode of UQTV was created especially for you. 



Now it’s your turn. What kind of toxic people or environments have you encountered and how did you manage them? Share your thoughts with our community in the comments below.

#StartwithU
Heidi Alexandra 
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HOW TO TELL YOUR MANAGER THEY SUCK

Alexandria Joy - Monday, August 04, 2014
I love nothing more than working on the human side of business by helping ambitious leaders and business owners to manage their most important resource – their people.

But what do you do when you’re an employee and your boss is driving you nuts with their micro managing and tight leash and they don’t seem to ever let up and just let you get on with the job? If you’re suffering under a container manager then I have good news for you. Today’s how to episode was created especially for you. 

At UQ Power we believe it all starts with U, so how you negotiate, provide feedback and manage upwards is your responsibility. If you're at a loss and you just want to sack your boss then you'll love today's video where I share three ways to tell them that they suck...


Download the entire letter to the Container Manager visit www.uqpower.com.au/sack-your-boss
I bear no responsibility should you choose to use the letter and it doesn’t go as hoped but perhaps just reading it will help you gain clarity on what it is they are doing that gets you fired up so much. 

Now it’s your turn. What kind of managers that you have worked for drive you nuts? What are the things they do that frustrate you and leave you uninspired and demotivated? Share your thoughts with our community in the comments below.

Keep on building a life, business or career that plays to your unique strengths – the best thing you can do to change the world is to #startwithu.

Heidi Alexandra 
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DELIVERING HAPPINESS DELIVERS PROFITS

Alexandria Joy - Monday, May 26, 2014

When it comes to positive workplace cultures and exemplary customer service, few it seems could rival the happiness seen in Las Vegas based company Zappos. It all started in 1999 when their founder Nick Swinmurn found himself walking around a mall in San Francisco looking for a pair of shoes to no avail and then searching online only to turn up nothing. So Nick decided to quit his day job and start an online shoe retailer... and Zappos.com was born! 

At Zappos they believe that the speed at which a customer receives an online purchase plays a very important role in how that customer thinks about shopping online again in the future, so at Zappos.com, they have put a lot of focus on making sure the items get delivered to customers as quickly as possible. In order to do that, they warehouse everything they sell, and unlike most other online retailers, they don't make an item available for sale unless it is physically present in their warehouse. 

In 2001 Zappos brought in $8.6 million.

In 2003 they reached $70 million in gross sales.

In 2004, they achieved $184 million in gross sales.

In 2008, they hit $1 billion in annual sales, two years earlier than expected.

In 2009, just a decade after their launch the company announced its plans to join the Amazon.com, Inc. family with a buy out worth around $940 million in stock and cash.

In this episode  of UQTV we take a look under the hood at Zappos "work hard, play hard" culture to find out how their rituals have delivered happiness and profits.

Tweet this: @Zappos say that customer service isn’t just a department @UQPower
Now it's your turn. 
1. Have you WOWed at least one person today?
2. What can you do to make it more fun in your workplace? 
3. How do you get your workers and co-workers to grow?

Share your thoughts in the comments below.

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Be Unique
Heidi Alexandra

Whats Love Got To Do With It

Alexandria Joy - Wednesday, February 12, 2014

When it comes to the four lettered 'L' word most people believe it doesn't have a place in the workplace. However recently my team and I had the opportunity and privilege to work with an amazing team at a local aged care facility and we were blown away by their l.o.v.e. Love for their clients, their staff, their suppliers and community.

In a world dominated by endless automated phone prompts and sadly soul-less customer care, when a company gets it right, like these guys have, it gets us excited!

What we discovered was that it is possible not only to talk about love but act from a place of loving kindness in all you do at work.

 

Tweet This: "For long term business success, start with your culture." @UQPower #StartWithU

Now, I’d love to hear from you. In the comments section below tell me which one of these strategies:

  1. choose love not fear
  2. be a servant leader
  3. live your values

have you seen in action before and why it worked?

What else could you do to incorporate these principles in your business?

PS: Find out more about fabulous Maroba here http://www.maroba.com.au

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Heidi Alexandra

 

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    Heidi Alexandra has been the source of much information strategy and innovation that has seen me push the boundaries on social media internally and improved my local and national profile and that of my firm tremendously. Jeremy Kennedy, Director, Australian Business Lawyers and Associates
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