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UQTV - How to Become an Awesome Employee

Alexandria Joy - Monday, October 19, 2015

If you're on the hunt for a new position or you want to become an indispensable employee who shines, then you want to understand the key traits that managers and CEOs look for in star employees. 

Some of the key traits they might be looking for are these three H's:

  • Happy: No one wants to work with an unhappy person. Energy drainers can bring down their team with their drama, mood and poor attitude and it's no way to earn brownie points. Do a quick self assessment - do you find yourself smiling at work, relaxed and conversing with open body language or are you closed, frowning and frantic all the time?
  • Hungry: No I don't mean you are in the kitchen snacking all the time! As the old adage goes, time is money. Leaders want people who are driven and hungry, who chase the sale, make the deal and get the job done efficiently and effectively. Do you make the most of every second? Do you hustle in your job duties? 
  • Honest: As an employee, you will be entrusted with inside information that's going to move the company forward. A leader doesn't want to have to second guess if you are going to deliver the work they're paying for and that you're not playing hooky or entertaining the competition. In short don't lie on your resume. Don't lie in your interview. Don't lie after you're hired. Companies don't run well and culture get toxic and poisonous when they don't have honest, decent employees in them. 
So how do you go to the next level and get known as a batteries included, star employee? Follow these three tips in this week's episode of UQTV.

How to create a happy virus at work

Alexandria Joy - Monday, May 11, 2015
When it comes to the positivity or negativity of relationships at work, at home and at school, multiple studies have shown that mood is literally contagious. It’s not simply that happy people gravitate to each other and unhappy people congregate in the corner —the people adjacent to you can actually move your mood up or down.

This makes managing morale and protecting a positive company culture extremely important because one unhappy person can infect an entire team. On the flip side, a few satisfied, engaged, high-performance people placed strategically throughout an organization can spread happiness and produce even better results. As a leader or manager, investing in the architecture of your team or businesses social, communication and functional networks is critical to ensure optimum happiness and effectiveness.

Scott Crabtree understands this only too well. After spending 24 years climbing the ladder in the gaming and software industries, eventually leading a team at Intel, Scott observed that the happiest people were also the most productive. The difference was so striking to him that he retired and rebooted his career, founding Happy Brain Science to surface and share the scientific underpinnings of what makes people happy and how that makes them more effective at their jobs and in their lives.

"Happier people are more successful, more creative, energetic, resilient," says Crabtree. "They work better together. They absorb more information. They have more tools in their tool belt to help them handle whatever life throws them. They are healthier, they live longer—and they show up at work more often."

What science has proven and we also see played out time after time through our work at UQ Power is that happiness is not part of a person's genetic makeup, nor a product of circumstance. It’s a choice. We believe business is 100% a people game and that your experience of work begins with you.

Want to overcome adversity, change how you feel about going to work and create a happy virus in your workplace? Then watch this week's video to find out how.


Share the happiness, tweet this: At work today. Choose fun! #startwithU
Now I’d love to hear from you. Have you ever started a happy virus? What one simple did you do to change your world? Share your story in the
comments below.
Remember to #startwithU

Big smile
Heidi Alexandra

The Art of Persuasion: How to Get People to Do What You Want

Alexandria Joy - Friday, November 21, 2014

There's a fine line between persuasion and manipulation and whether we choose to like it or not we are using one of these approaches in almost everything we do in business and human interaction. If you want to learn how to ethically and honestly influence people then read on.

In my latest book “It all starts with UQ Power” I reference a classic book on psychology, marketing and human behaviour known as Influence, the psychology of persuasion by Dr Robert Cialdini Professor Emeritus of Psychology and Marketing, Arizona State University. This classic book on persuasion, explains the psychology of why people say "yes"—and how to apply these understandings. (Note: I am not of Italian descent and yes I pronounce his name incorrectly - you can hear the proper pronounciation here! Hey I'm only human).

Dr Cialdini’s research found six universal principles that when applied will help you become a skilled persuader and get people to do what you want. In today's video I want to focus on just three of the six principles.


Now it’s your turn. What’s your number one takeaway from these three principles of persuasion? Which one are you already applying in your life or business? Share your thoughts in the comments below, I’d love to know!

PS Here's the link to the video I recommend https://www.youtube.com/watch?v=cFdCzN7RYbw#t=18 
PPS Check out the photos from our recent Secret Leaders Breakfast with Editor of the Renegade Collective, Lisa Messenger here. To sign up for the Secret Leaders list enter your details here. 

WHY THREE HEADS ARE BETTER THAN ONE

Alexandria Joy - Tuesday, November 11, 2014

One of my favourite strategies for helping leaders increase their capacity, forward thinking and commercial awareness is to encourage them to create and participate in masterminds both within and outside the organisation. 

Personally I have actively pursued and participated in several international masterminds for over a decade and attribute much of our success at UQ Power from the benefit of collaborating and connecting with other ambitious business owners and entrepreneurs who are playing a big game. 

I first became aware of the concept of masterminds about 15 years ago when I read classic leadership and success book Think and Grow Rich by Napoleon Hill. 

While masterminds have become a big part of my strategic thinking, a recent discussion with a client at a large financial services organisation left me realising that many people are unfamiliar with the concept of a mastermind and how they can be of benefit.

If you've ever wondered about the benefits of creating or participating in a mastermind then this episode of UQTV will answer all your questions:  

Now I’d love to hear from you. 
Can you identify things in your life that could benefit from a group like this one?
Have you already participated in a mastermind and what were the key benefits and growth you gained from doing so. Share your thoughts in the comments below.

Dream big!
Heidi Alexandra 
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PS - Why are you struggling alone when help is available? The Leading Ladies Business Coaching Program has been running successfully for over 5 years - you can find out more about our 2015 program and our special offer which EXPIRES AT 5:00pm AEST 28 NOVEMBER 2014 here.

Four Types Of Toxic People Successful People Avoid

Alexandria Joy - Sunday, August 31, 2014
We love nothing more than working on the human side of business by helping ambitious leaders and business owners to manage their most important resource – their people. But what do you do when the people around you are energy vampires sucking the joy out of your worklife? 

How you manage your energy and environment is your responsibility, so what can you do if you want to avoid getting sucked down into a toxic sickly workplace circle? First you must be able to identify the key types of toxic people you are best to avoid. Click on the video below to find out who these four types are. 

If you’ve ever struggled to get out of bed and drag yourself to work due to the toxic environment at work then this episode of UQTV was created especially for you. 



Now it’s your turn. What kind of toxic people or environments have you encountered and how did you manage them? Share your thoughts with our community in the comments below.

#StartwithU
Heidi Alexandra 
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HOW TO TELL YOUR MANAGER THEY SUCK

Alexandria Joy - Monday, August 04, 2014
I love nothing more than working on the human side of business by helping ambitious leaders and business owners to manage their most important resource – their people.

But what do you do when you’re an employee and your boss is driving you nuts with their micro managing and tight leash and they don’t seem to ever let up and just let you get on with the job? If you’re suffering under a container manager then I have good news for you. Today’s how to episode was created especially for you. 

At UQ Power we believe it all starts with U, so how you negotiate, provide feedback and manage upwards is your responsibility. If you're at a loss and you just want to sack your boss then you'll love today's video where I share three ways to tell them that they suck...


Download the entire letter to the Container Manager visit www.uqpower.com.au/sack-your-boss
I bear no responsibility should you choose to use the letter and it doesn’t go as hoped but perhaps just reading it will help you gain clarity on what it is they are doing that gets you fired up so much. 

Now it’s your turn. What kind of managers that you have worked for drive you nuts? What are the things they do that frustrate you and leave you uninspired and demotivated? Share your thoughts with our community in the comments below.

Keep on building a life, business or career that plays to your unique strengths – the best thing you can do to change the world is to #startwithu.

Heidi Alexandra 
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DELIVERING HAPPINESS DELIVERS PROFITS

Alexandria Joy - Monday, May 26, 2014

When it comes to positive workplace cultures and exemplary customer service, few it seems could rival the happiness seen in Las Vegas based company Zappos. It all started in 1999 when their founder Nick Swinmurn found himself walking around a mall in San Francisco looking for a pair of shoes to no avail and then searching online only to turn up nothing. So Nick decided to quit his day job and start an online shoe retailer... and Zappos.com was born! 

At Zappos they believe that the speed at which a customer receives an online purchase plays a very important role in how that customer thinks about shopping online again in the future, so at Zappos.com, they have put a lot of focus on making sure the items get delivered to customers as quickly as possible. In order to do that, they warehouse everything they sell, and unlike most other online retailers, they don't make an item available for sale unless it is physically present in their warehouse. 

In 2001 Zappos brought in $8.6 million.

In 2003 they reached $70 million in gross sales.

In 2004, they achieved $184 million in gross sales.

In 2008, they hit $1 billion in annual sales, two years earlier than expected.

In 2009, just a decade after their launch the company announced its plans to join the Amazon.com, Inc. family with a buy out worth around $940 million in stock and cash.

In this episode  of UQTV we take a look under the hood at Zappos "work hard, play hard" culture to find out how their rituals have delivered happiness and profits.

Tweet this: @Zappos say that customer service isn’t just a department @UQPower
Now it's your turn. 
1. Have you WOWed at least one person today?
2. What can you do to make it more fun in your workplace? 
3. How do you get your workers and co-workers to grow?

Share your thoughts in the comments below.

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Be Unique
Heidi Alexandra

4 MILLIONAIRE MORNING RITUALS

Alexandria Joy - Wednesday, April 02, 2014

When it comes to productivity, everyone it seems has their own rituals or habits that work for them. If you really want to supercharge your day then why not take a leaf out of the book of those who have mastered the art of the morning ritual. 

I’ve been an avid student of getting stuff done productively for years, aside from throwing away my television 10 years ago and following Brian Tracy's advice and "eating my frog" every day, I've checked out the key strategies millionaires implement to stay focused and get going each day.

What I discovered is that there are four millionaire morning rituals that’ll help you no matter what business you are in.


(In this video, we mention the four quadrants of the UQ Powerhouse. Find out more here.)


Now, I’d love to hear from you.

What's your non-negotiable morning ritual that sets you up for success?

Share your rituals in the comments below.

Diggin' this content - sign up here, it's free!

Be Unique

Heidi Alexandra

THE NEW SCIENCE OF SUCCESS

Alexandria Joy - Sunday, March 16, 2014

Did you know that it only takes nine seconds to make a positive impression?

Have you ever wondered why some companies and individual magnetically attract the right opportunities, resources, and recruits? In my new book ‘It All Starts with UQ Power’ I explain why that happens, what these individuals and companies do, and how you can become magnetic also.

Do you understand the power of your UQ?

UQ stands for your Uniqueness Quotient and is a combination of the foundations of IQ, EQ, Body, and Vision and is often the deciding factor in how successful you are in both your personal and business life.

This book will help you to understand your own UQ Power so that you can master first impressions based on your personal unique strengths. UQ is a psychology that can be applied on a personal, team, company, or country level and can help you be remembered, respected, and referred in a sustainable way.

Watch my video below to hear more about what's included in this quirky, unique book.


Your UQ is not simply what you think it is, it’s also what others say it is. Building a strong brand ensures that you have the impact and influence in your given industry to bring you the clients, income and win the contracts that you want to win. In order to be successful in both life and business, it is important to master skills that allow you to communicate your brand with confidence, clarity, and credibility. This book will help teach you how to do that.

Regardless of whether you are looking for success in your personal life or your career, ‘It all starts with UQ Power’ is an ideal companion to take with you on your journey.

Order your copy here now.

THE BRAND WITH THE DIRTY LITTLE SECRET

Alexandria Joy - Wednesday, March 12, 2014

What's needed more than ever in today’s crowded marketplace is authenticity and uniqueness. And when it comes to a USP, few companies would be brave enough to declare that their products are “more powerful than a bottle of sodium hypochlorite. Gentler than a thousand puppy licks and able to detox tall homes in a single afternoon.”

However one company is proud to make the claim and the bold, cheekiness of it makes them stand out in the market. That business is known as Method. 

Brain child of two former roomies – Adam and Eric, Method provides cleaning supplies that are beautiful to look at and kind to your nose, the environment and your family. Take a look for yourself in the video below.

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Tweet This: Be first, be unique or go home." @UQPower

These three strategies are just the tip of the cleanliness iceberg for what Method is doing right to build their brand and culture’s UQ Power and I am sure they will continue to wow us with their awesome fun videos and clean hand, thigh slapping, getting down on dirty campaigns.

So what's your dirty little secret for making your brand and culture unique?

In the comments below share with the UQTV community what’s the one thing your brand stands for and which of the three strategies would help you amplify it even more. 

As always be sure to read, share and interact with others as the best learning comes from our collective brain power!

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Heidi Alexandra

PS: Find out more about fabulous Method here http://www.methodhome.com

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    Heidi Alexandra has been the source of much information strategy and innovation that has seen me push the boundaries on social media internally and improved my local and national profile and that of my firm tremendously. Jeremy Kennedy, Director, Australian Business Lawyers and Associates
    I would recommend UQ Power to anyone that is seeking support, guidance and growth in their business. Catherine Miller, Human Resources Manager, Allightsykes