- For Leaders
- For HR Professionals
- For event planners
If you're on the hunt for a new position or you want to become an indispensable employee who shines, then you want to understand the key traits that managers and CEOs look for in star employees.
Some of the key traits they might be looking for are these three H's:
Have you ever sat in the waiting room of a client or service provider and noticed their Annual Report sitting on the coffee table in front of you? Bet you weren't even slightly tempted to pick it up for a browse (unless of course you hadn't prepared and done your research on them!)
Why? Because typically these are drab boring documents aimed to serve a legislative or corporate governance mandate not to delight, educate or entertain.
Imagine seeing a document instead that served as a piece of art, a design masterpiece or a magnificent representation and extension of that company's unique brand and essence. Would you be more likely to pick it up and flick through a page or two?
Annual reports are seeing a resurgence amongst a number of savvy brands. Once only the domain of publicly traded companies and non-profits these reports were typically single-color, and had a plain, boring design. I once had a designer tell me that an Annual Report is typically formatted as a “reverse mullet” ie: the “party in the front” via photography and interesting design, with “business in the back” where financial data was displayed. This trend grew well into the 1990s until Microsoft sounded the death knell by having their annuals available online, setting a steep downward trend in printed annual reports’ significance.
In the past couple of years, I’ve noticed a wonderful trend: a resurgence of companies creating both online and print annual reports just for the fun of it. No other obligation than to share their year’s experiences in a bold, daring and totally on-brand way.
And we’re not just talking cutting edge print, paper and design techniques for the sake of being arty farty – we’re talking uniqueness that builds on the company’s point of difference. Check out today's episode of UQTV and you'll see what I mean with two cutting edge reports.
So next time you are planning a company annual report or website or any brochure for that matter don’t just design and print your standard same old same old thing. Really sit back and think about what makes your company unique, what do we stand for and why do we exist, what do we want to be known and remembered for and build it from there. Your impact and strengthening your brands UQ will be worth it in the long run!
One of my favourite strategies for helping leaders increase their capacity, forward thinking and commercial awareness is to encourage them to create and participate in masterminds both within and outside the organisation.
Personally I have actively pursued and participated in several international masterminds for over a decade and attribute much of our success at UQ Power from the benefit of collaborating and connecting with other ambitious business owners and entrepreneurs who are playing a big game.
I first became aware of the concept of masterminds about 15 years ago when I read classic leadership and success book Think and Grow Rich by Napoleon Hill.
While masterminds have become a big part of my strategic thinking, a recent discussion with a client at a large financial services organisation left me realising that many people are unfamiliar with the concept of a mastermind and how they can be of benefit.
If you've ever wondered about the benefits of creating or participating in a mastermind then this episode of UQTV will answer all your questions:
When it comes to positive workplace cultures and exemplary customer service, few it seems could rival the happiness seen in Las Vegas based company Zappos. It all started in 1999 when their founder Nick Swinmurn found himself walking around a mall in San Francisco looking for a pair of shoes to no avail and then searching online only to turn up nothing. So Nick decided to quit his day job and start an online shoe retailer... and Zappos.com was born!
At Zappos they believe that the speed at which a customer receives an online purchase plays a very important role in how that customer thinks about shopping online again in the future, so at Zappos.com, they have put a lot of focus on making sure the items get delivered to customers as quickly as possible. In order to do that, they warehouse everything they sell, and unlike most other online retailers, they don't make an item available for sale unless it is physically present in their warehouse.
In 2001 Zappos brought in $8.6 million.
In 2003 they reached $70 million in gross sales.
In 2004, they achieved $184 million in gross sales.
In 2008, they hit $1 billion in annual sales, two years earlier than expected.
In 2009, just a decade after their launch the company announced its plans to join the Amazon.com, Inc. family with a buy out worth around $940 million in stock and cash.
In this episode of UQTV we take a look under the hood at Zappos "work hard, play hard" culture to find out how their rituals have delivered happiness and profits.
Tweet this: @Zappos say that customer service isn’t just a department @UQPower
Now it's your turn.
1. Have you WOWed at least one person today?
2. What can you do to make it more fun in your workplace?
3. How do you get your workers and co-workers to grow?
Share your thoughts in the comments below.
It doesn’t matter what you make, write, craft, code, film, engineer, perform, produce, paint, invent, teach or build…at some point in your career or business lifecycle, you’ve probably experienced this.
You make something truly, utterly brilliant. You feel a buzz of excitement about it and you put it out there for the world to consume. And as you wait for the phone to ring, cash register to cha-ching or offers to bring wealth through your door, you realise you are hearing...
Yep that's right, the world has responded with absolute silence. Zip, nada, rien (it's French look it up).
It's deadly and it hurts. Which leaves you to wonder, is this thing called marketing all it's cracked up to be?
If you’ve ever died inside from the deafening silence and you're wondering if it's time to kiss your marketing goodbye, you’ll appreciate today’s episode of UQTV.
Now I’d love to hear from you.
Have you ever felt like your work and offerings were falling short of their potential? Where do your tribe hang out and are you providing them with a communal space where they can come together?
Share your experience and thoughts in the comments below with as much detail as possible.
Thanks in advance for being kind and generous in your replies and discussion. Your responses, shares and stories are what makes this one of the best, most unique tribes for the improvement of businesses, their people and their culture.
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