UQ power

UQ Power Blog

WORDS OF WISDOM FROM MARIANNE WILIAMSON

Alexandria Joy - Tuesday, December 29, 2015
Each year I take time out during this break to reflect on the year that was and to pen my Annual Gratitude Letter - in my 2015 letter I wrote how on New Year's Even 2014 I read Oprah Winfrey's book What I know for sure that had been loaned to me by a dear friend Tracy. The book truly set the tone for me for the coming year and little did I know at the time that I would round off 2015 with a bus trip to see Oprah live in Sydney on 12 December 2015 with 10 of my Leading Ladies clients and friends organised by the very same friend Tracy. 

What an exquisite way to top and tail the year!

The middle of 2015 was also a peak or highlight for me as I had the amazing experience of travelling with my great friend Mel to Sir Richard Branson's private island Necker. While there we were joined by none other than spiritual teacher of our time - Marianne Williamson.

My experience of and interactions with Marianne had a surprising and profound impact on me personally as well as on the way we now operate at UQ Power. In this week's episode of UQTV I will share some of the wonderful insights I gained from time with this amazing leader. I hope you find her wisdom to provide you with some tasty food for thought at this time of the year as well.

 


PS - If you want to get a glimpse of the power of this woman then check out this video of her speaking recently on women and religion at the Parliament of World's Religions in Salt Lake City Utah - I have some footage I took of her speaking on Necker however the Caribbean breeze and 100 flamingos in the background make for challenging audio, plus I wanted to experience her in person not through an iPhone ;-)

I look forward to being of service and sharing more with you all on the other side in 2016!

With respect
  
Heidi Alexandra JOY Pollard

Great Questions to Ask to Win at a Job Interview

Alexandria Joy - Monday, September 28, 2015
At UQ Power our team coach many intelligent, articulate, experienced professionals on the art of a great job interview. And while many of the people we work with have skills for the jobs they are applying for, most of them had come for coaching because they felt they lacked confidence, finesse or experience in delivering a great interview.

One way to ensure you impress at interview is to be prepared for the questions - theirs and your own. There are a multiplicity of questions interviewers often ask, such as:
  • What is the greatest value you can bring to us?
  • Why do you want to leave your present position?
  • What is the most stressful situation you have experienced at work within the past year, and how did you handle it?
Critically then, you must prepare to ask your own questions of the panel or interviewer for example:

  • What is the most important thing I can do to help within the first 30 days of my employment? 
  • What main factors do you attribute to your growth?
  • What makes you better than your nearest competitor?
That's a few ideas, want more? Then check out this weeks episode of UQTV where I share a few more that will really make you stand out at interview. 



Good luck!



Body Language For Interview Success

Alexandria Joy - Monday, September 14, 2015

Are you looking to land a new job? Then you have to use your body! I'm not just talking here about how you suit up, I'm talking about how you show up and communicate through your gestures, facial expressions and movements we make with our bodies that indicate what we think and feel.

The way we walk, talk, sit and smile is part of our everyday communication and it becomes even more critical in all important job interviews, because everything we do is scrutinised more closely and because due to natural nerves, are often exaggerated more than ever.

There are several ways you can effectively use your body at a job interview from making a confident entrance as you enter the building, to giving a warm, friendly, not a bone crushing handshake on entry into the interview room. 

Watch this week's episode of UQTV for three more body language techniques to help you put your best foot forward and be your best self in an interview situation.


Remember at the end of the interview to also leave a good impression, rise calmly, pick up your things without fuss, smile and nod your head to the panel. If shaking hands with everyone isn't convenient, at least shake hands with the person who brought you to the interview space or seeing you out.

Good luck!


How to Talk So Others Listen

Alexandria Joy - Monday, August 31, 2015
It goes without saying that an essential part of our every day work lives is the ability to communicate effectively. So how can you make some small changes to continually improve the way you communicate so that when you talk, others listen? 

Well first you should be considerate of your audience, having empathy is a critical skill in relating with others. The ability to consider the impact that your message will have on the other person is key, by seeking first to understand your audience, you will be better able to tailor your message for them. 

Also being courteous and respecting the receiver of your communication is important, when you are appreciative, thoughtful, and respectful, you create a cushion of good will on which your message can land. Just like your mother taught you, being polite will go a long way in any business or personal situation and allow your audience to feel more comfortable and therefore receptive to your message. 

These are just two simple behaviours which demonstrate your professionalism, in this week's episode of UQTV I share three more of the critical "Cs" to influential communication - see if they resonate with you!



Happy communicating!

Heidi Alexandra

Happiness Hacks to Help You Love Your Work

Alexandria Joy - Monday, April 27, 2015

Happiness is an elusive goal; everyone seems to want it, but by all the "shelf help" books out there my guess is that we are still searching for it. 

Sure it’s not easy to be happy most of the time and many of the solutions suggested in popular culture take a fair bit of effort and TIME, the one thing we all seem to be short of in modern society. 

For example a commonly cited one is to do more exercise. A study cited in the book: “The Happiness Advantage” also confirmed the importance of exercise on our happiness level. Basically, this study looks into three groups of depressed patients found that exercise had the biggest effect in reducing depression. 

Others suggest all you need to do is get more sleep. True we spend roughly one third of our lives sleeping, so you cannot underestimate the importance of sleep, in particular nanna naps. An interesting study in 2011 from BPS Research Digest showed how sleep affected our happiness, in particular that people who take an afternoon nap are desensitized to negative emotions and more responsive to positive ones. But who has time for a nanna nap and unless you work at Google is that acceptable behaviour in your workplace?

So what can you do if you're feeling a bit blue and you're time poor? Well you could ask Siri on your iPhone to tell you a knock knock joke (go on try it). Or you could just watch this 4 min video for my two happiness hacks that will have you faking it until you make it and get happy again in an instant:


What's your #1 tip for getting happy at work? Share your thoughts in the comments below.

Don't worry, be happy.
Big smile
Heidi Alexandra 


The Art of Persuasion: How to Get People to Do What You Want

Alexandria Joy - Friday, November 21, 2014

There's a fine line between persuasion and manipulation and whether we choose to like it or not we are using one of these approaches in almost everything we do in business and human interaction. If you want to learn how to ethically and honestly influence people then read on.

In my latest book “It all starts with UQ Power” I reference a classic book on psychology, marketing and human behaviour known as Influence, the psychology of persuasion by Dr Robert Cialdini Professor Emeritus of Psychology and Marketing, Arizona State University. This classic book on persuasion, explains the psychology of why people say "yes"—and how to apply these understandings. (Note: I am not of Italian descent and yes I pronounce his name incorrectly - you can hear the proper pronounciation here! Hey I'm only human).

Dr Cialdini’s research found six universal principles that when applied will help you become a skilled persuader and get people to do what you want. In today's video I want to focus on just three of the six principles.


Now it’s your turn. What’s your number one takeaway from these three principles of persuasion? Which one are you already applying in your life or business? Share your thoughts in the comments below, I’d love to know!

PS Here's the link to the video I recommend https://www.youtube.com/watch?v=cFdCzN7RYbw#t=18 
PPS Check out the photos from our recent Secret Leaders Breakfast with Editor of the Renegade Collective, Lisa Messenger here. To sign up for the Secret Leaders list enter your details here. 

WHAT MAKES A GOOD LEADER?

Alexandria Joy - Sunday, October 12, 2014

I truly believe there is a big difference between effectively managing and effectively leading. 

We've all had a manager that doesn't do a very good job of getting people excited about coming to work in fact, you wonder how they ended up managing people in the first place. Perhaps they were a great individual operator or a technical whiz and through a series of promotions, ended up managing people. Managing (or being a people manager) often has many tactical components. Setting goals, monitoring productivity, ensuring the right people are doing the right things. 

And then there is the leader. Here's few things I believe to be true when it comes to extraordinary leaders:

  • THEY HAVE PASSION - We all have desire within us to be, and do, something great, and when you find someone that is passionate, its easy to follow them.

  • ITS NOT ABOUT THE TITLE - A true leader stands out well before they have been called for leadership duty. Put them in any situation, and they will step up and lead without ever being asked, regardless of their title.

  • THEY ARE RESPECTED - Being respected and being popular are two totally different things. Being a leader is about making tough decisions and doing whats right. Leaders are role models to many and this comes with responsibilities. 
These are just a few of the qualities I've noticed in the leaders I admire. Beneath these are two critical foundations required to form rock solid relationships Watch this episode of UQTV to see how you can develop yourself in these two areas.



Now I’d love to hear from you. 
What characteristics or personal traits do you look for and admire in a leader? Share your thoughts in the comments below.

Remember keep on building a life, business or career that plays to your unique strengths – the best thing you can do to change the world and become a great leader worth following is to #startwithU.

Heidi Alexandra 
Diggin' this content? Sign up here, it's free!

THE POWER OF EYE CONTACT

Alexandria Joy - Sunday, September 14, 2014

Look inside your kitchen cabinet and odds are you have a collection of old friends gazing back at you — the Rice Bubbles cartoon characters, the Frosted Flakes tiger, the Honey Puffs bee, the Milo boy, the Sultana Bran sunshine face, you get the idea. The real reason they are there has more do with your subconscious craving for eye contact than the taste of the products.

A recent study published in the journal Environment and Behavior, researchers at Cornell University manipulated the gaze of the cartoon rabbit on Trix cereal boxes and found that adult subjects were more likely to choose Trix over competing brands if the rabbit was looking at them rather than away. The researchers also found that the eyes of characters on boxes of cereal marketed to kids were directed downward, to meet the upward gaze of children in grocery store aisles. (Yes check it out next time you walk through a supermarket - subliminal trickery).

“Making eye contact even with a character on a cereal box inspires powerful feelings of connection,” said one of the study's authors Professor Brian Wansink.

In other studies, researchers have also found that children and adults who avoid or are denied eye contact are more likely to suffer from depression and feelings of isolation as well as exhibit antisocial traits such as callousness. Rather than cause and effect, the hypothesis is that the relationship between less eye contact and psychological problems is circular and reinforcing. This is alarming in a society where people increasingly spend more time looking at their mobile devices than at one another.

In short eye contact makes us more socially aware and empathetic. It allows us to make sense of our relationships and social orientation. Moreover, research from as far back as the 1980s indicates that people who make eye contact are perceived as more likable and trustworthy. 

Still not convinced about how much your peepers mean to you sales, marketing and business relationships? Then check out this episode of UQTV where I will share two more reasons why eye contact adds impact.

Amazeballs right!

But wait - researchers at Northwestern University’s Feinberg School of Medicine last year also found that patients of doctors who made more eye contact had better health, adhered more to medical advice and were more likely to seek treatment for future problems. Not surprisingly, doctors who brought laptops into the examining room made less eye contact.

“Eye contact is a really good surrogate for where attention is and the level of accord building in a relationship,” said Enid Montague, a professor of engineering and medicine at Northwestern, who used video recordings of 100 patient visits to a primary care clinic for her analysis. “We found eye contact leads to significantly better patient outcomes.”

So eye contact with your doc can make you healthier too!

Tweet this: Eye contact increases your EQ

Tweet this: Patients of doctors who made eye contact are healthier

Now it’s your turn. What are some of your tips for building rapport and trust in relationships? Share your thoughts in the comments below.

Until next time keep on building a life, business or career that plays to your unique strengths – the best thing you can do to change the world is to #startwithu.

Thanks for watching

Heidi Alexandra 
Diggin' this content? Sign up here, it's free!





Four Types Of Toxic People Successful People Avoid

Alexandria Joy - Sunday, August 31, 2014
We love nothing more than working on the human side of business by helping ambitious leaders and business owners to manage their most important resource – their people. But what do you do when the people around you are energy vampires sucking the joy out of your worklife? 

How you manage your energy and environment is your responsibility, so what can you do if you want to avoid getting sucked down into a toxic sickly workplace circle? First you must be able to identify the key types of toxic people you are best to avoid. Click on the video below to find out who these four types are. 

If you’ve ever struggled to get out of bed and drag yourself to work due to the toxic environment at work then this episode of UQTV was created especially for you. 



Now it’s your turn. What kind of toxic people or environments have you encountered and how did you manage them? Share your thoughts with our community in the comments below.

#StartwithU
Heidi Alexandra 
Diggin' this content? Sign up here, it's free!

HOW TO TELL YOUR MANAGER THEY SUCK

Alexandria Joy - Monday, August 04, 2014
I love nothing more than working on the human side of business by helping ambitious leaders and business owners to manage their most important resource – their people.

But what do you do when you’re an employee and your boss is driving you nuts with their micro managing and tight leash and they don’t seem to ever let up and just let you get on with the job? If you’re suffering under a container manager then I have good news for you. Today’s how to episode was created especially for you. 

At UQ Power we believe it all starts with U, so how you negotiate, provide feedback and manage upwards is your responsibility. If you're at a loss and you just want to sack your boss then you'll love today's video where I share three ways to tell them that they suck...


Download the entire letter to the Container Manager visit www.uqpower.com.au/sack-your-boss
I bear no responsibility should you choose to use the letter and it doesn’t go as hoped but perhaps just reading it will help you gain clarity on what it is they are doing that gets you fired up so much. 

Now it’s your turn. What kind of managers that you have worked for drive you nuts? What are the things they do that frustrate you and leave you uninspired and demotivated? Share your thoughts with our community in the comments below.

Keep on building a life, business or career that plays to your unique strengths – the best thing you can do to change the world is to #startwithu.

Heidi Alexandra 
Diggin' this content? Sign up here, it's free!




Recent Posts

Tags

Archive

    Upcoming Events

    No events found.

    What Our Tribe Say

    Heidi Alexandra has been the source of much information strategy and innovation that has seen me push the boundaries on social media internally and improved my local and national profile and that of my firm tremendously. Jeremy Kennedy, Director, Australian Business Lawyers and Associates
    I would recommend UQ Power to anyone that is seeking support, guidance and growth in their business. Catherine Miller, Human Resources Manager, Allightsykes