It goes without saying that an essential part of our every day work lives is the ability to communicate effectively. So how can you make some small changes to continually improve the way you communicate so that when you talk, others listen?
Well first you should be considerate of your audience, having empathy is a critical skill in relating with others. The ability to consider the impact that your message will have on the other person is key, by seeking first to understand your audience, you will be better able to tailor your message for them.
Also being courteous and respecting the receiver of your communication is important, when you are appreciative, thoughtful, and respectful, you create a cushion of good will on which your message can land. Just like your mother taught you, being polite will go a long way in any business or personal situation and allow your audience to feel more comfortable and therefore receptive to your message.
These are just two simple behaviours which demonstrate your professionalism, in this week's episode of UQTV I share three more of the critical "Cs" to influential communication - see if they resonate with you!